Privacy Policy

Annette Beckham, trading as Elarion Resonance, is the owner and operator of this website and is responsible for the processing of personal information through Elarion Resonance.

This Privacy Policy explains how personal information is collected, used, stored and protected when you visit this website, contact me or engage with Elarion Resonance.

Personal information is handled in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information I Collect

Depending on how you interact with Elarion Resonance, I may collect:

Contact and enquiry information

• Your name and email address
• Your phone number, if you choose to provide it
• Information you provide when contacting me or making an enquiry
• Correspondence between you and Elarion Resonance

Booking and service information

If you book or enquire about a session, workshop, talk or other service, I may collect:

• Information necessary to arrange and provide the service
• Relevant information you choose to share in connection with the service
• Notes made where reasonably necessary for providing the service
• Billing and transaction information where applicable

Please only provide information that is relevant to your enquiry or the service you are receiving.

Audio recordings of individual sessions

Where appropriate, an individual session may be audio-recorded with your knowledge and agreement.

An audio recording may include your voice and any personal information you choose to discuss during the session.

Recordings will not be made without your knowledge and will not be shared publicly. They will be stored securely and retained only for as long as reasonably necessary for the purpose for which they were created, unless a different period has been agreed with you.

You may request deletion of a recording, subject to any legal requirement to retain the information.

Payment information

When payments are processed through a third-party payment provider, payment information is handled by that provider. I do not store full debit or credit card details.

I may retain transaction information, such as the amount paid, the date, and the service purchased, for accounting and business record purposes.

Technical and website information

Depending on the technologies used by the website, certain technical information may be collected automatically, such as:

• IP address
• Browser and device information
• Pages visited and basic website usage information
• Referral information

Further information about cookies and similar technologies can be found in the Cookie Policy.

2. How I Use Personal Information

Personal information may be used to:

• Respond to enquiries and correspondence
• Arrange and provide sessions, workshops, talks or other services
• Process bookings and payments
• Send information directly connected with a booking or enquiry
• Maintain appropriate business and accounting records
• Operate, maintain and improve the website
• Protect the security and integrity of the website and business
• Comply with legal, tax and regulatory obligations

Personal information is not sold or rented to third parties.

3. Lawful Bases for Processing

Under UK data protection law, personal information must have an appropriate lawful basis for processing.

Depending on the circumstances, Elarion Resonance may rely on:

Contract: where processing is necessary to provide a service you have requested or purchased, or to take steps at your request before agreeing.

Legitimate interests: where reasonably necessary to respond to enquiries, communicate with you, operate and improve the website, administer the business, or protect the security of Elarion Resonance, provided those interests do not override your rights and interests.

Consent: where you have actively agreed to particular processing, such as an optional audio recording where consent is the appropriate basis. Where processing relies on consent, you may withdraw it at any time.

Legal obligation: where information must be processed or retained to comply with applicable law, including tax and accounting requirements.

4. Third-Party Service Providers

Elarion Resonance uses third-party services where reasonably necessary to operate the website and provide services.

These may include providers of:

• Website hosting and related technical services
• Email services
• Video conferencing, including Zoom
• Payment processing
• Website analytics or security services, where used

These providers may process personal information as part of providing their services and may have their own privacy and data protection practices.

When sessions are conducted via Zoom, certain information, such as your display name, email address, IP address, and technical information, may be processed by Zoom in accordance with its privacy practices.

Elarion Resonance does not sell personal information to third parties or provide it to unrelated organisations for their own marketing purposes.

This website uses Google Fonts to display its typography. The fonts are loaded from Google's servers, which means certain technical information, such as your IP address and browser information, may be transmitted to Google as part of that request.

5. Cookies and Website Analytics

This website may use cookies and similar technologies that are necessary for the website to function or that help understand how the website is used.

Where consent is legally required for non-essential cookies or tracking technologies, these should not be used until the appropriate consent has been obtained.

For further information, including the cookies and technologies used and the choices available to you, please see the Cookie Policy.

6. International Data Transfers

Some third-party service providers used by Elarion Resonance may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards will be relied upon where required by applicable UK data protection law.

You may contact me if you would like further information about the safeguards relevant to your personal information.

7. Data Security

Reasonable technical and organisational measures are used to protect personal information from unauthorised access, loss, alteration, disclosure or misuse.

These may include secure website connections, password-protected systems, restricted access to personal information and secure storage.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Data Retention

Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected, including any applicable legal, accounting or reporting requirements.

In general:

• Enquiry and correspondence information is retained only for as long as reasonably necessary to deal with the enquiry and any appropriate follow-up
• Client and service information is retained for as long as reasonably necessary to provide the service and manage associated records
• Audio recordings are retained only for as long as reasonably necessary for the purpose for which they were created, unless otherwise agreed
• Financial and business records are retained for the period required under applicable UK tax and accounting rules
• Technical website information is retained according to the operation of the relevant website or analytics service

When information is no longer required, it will be securely deleted or anonymised where appropriate.

For self-employed business records, HMRC currently requires records to be kept for at least five years after the 31 January submission deadline for the relevant tax year.

9. Children's Privacy

Elarion Resonance services are intended for adults aged 18 and over.

I do not knowingly collect personal information from children through the provision of services. If you believe a child has inappropriately provided personal information to Elarion Resonance, please get in touch with me so the matter can be addressed.

10. Your Data Protection Rights

Depending on the circumstances and the lawful basis being used, UK data protection law may give you rights in relation to your personal information, including the right to:

• Request access to personal information held about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information in certain circumstances
• Request restriction of processing in certain circumstances
• Object to certain processing
• Request data portability where applicable
• Withdraw consent where processing is based on consent

These rights are not absolute and may depend on the circumstances and the lawful basis for processing.

To exercise a data protection right, please contact: elarionresonance@gmail.com

Please provide sufficient information to help me identify the relevant records and understand your request.

If you are unhappy with how your personal information has been handled, you also have the right to complain to the UK Information Commissioner's Office (ICO): ico.org.uk.

11. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in the website, services, technology, business practices or legal requirements.

When the policy is updated, the effective date at the top of this page will be changed. Where a change materially affects how existing personal information is used, appropriate steps will be taken to bring the change to the attention of affected individuals where required.

12. Contact

For questions about this Privacy Policy or how your personal information is handled, please contact:

Annette Beckham
Trading as Elarion Resonance
Email: elarionresonance@gmail.com